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Terms and Conditions

1. Acceptance of Terms

By accessing or using our website or services, including SMS communications, you agree to be bound by these Terms and Conditions and all applicable laws and regulations.

2. Licensing and Compliance

Our company complies with the Texas Health and Safety Code Chapter 431 and the Texas Administrative Code Title 25, Sections 229.431–229.444, governing the licensing and operation of medical device distributors and manufacturers.
We maintain all required licenses and registrations with the Texas Department of State Health Services. [dshs.texas.gov]

3. Products and Services

  • All products are subject to availability and may be modified or discontinued without notice.

  • We do not guarantee that product descriptions or pricing are error-free.

  • Products are intended for lawful medical use only.

4. Orders and Payments

  • Orders are processed in compliance with payer guidelines, based on timing and medical necessity documentation receipt.

  • All sales are final unless covered under our Return Policy.

5. Shipping and Delivery

  • Shipping times are estimates and may vary.

  • Risk of loss transfers to the buyer upon delivery.

  • We are not liable for delays caused by carriers or external factors.

6. Returns and Refunds

  • Returns are accepted within 15 days of delivery for eligible items.

  • Items must be unused, in original packaging, and accompanied by proof of purchase.

7. SMS Communications and Consent

In compliance with the Texas Mini-TCPA (SB 140): [natlawreview.com]

  • Your consent to receive SMS messages from us is optional. If you do consent, you may receive messages regarding orders, promotions, and updates.

  • Messages may be sent between 8:00 a.m. and 9:00 p.m. local time only.

  • You may receive no more than three messages per day.

  • You can opt out at any time by replying “STOP” to any message.

  • We maintain records of consent and message history to ensure compliance.

Note: We are registered with the Texas Secretary of State and have filed the required $10,000 security deposit for SMS communications. [jdsupra.com]

Standard messaging disclosures:

  • Messaging frequency may vary.

  • Message and data rates may apply.

  • You can opt out at any time by texting STOP.

  • For assistance, text HELP or contacting us at 512-879-4155. 

8. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. We do not sell or share your data without consent, except as required by law.

9. Intellectual Property

All content on this site is owned by Golden Heart Medical Supplies, Inc and protected under copyright and trademark laws. Unauthorized use is prohibited.

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our site, products, or SMS communications.

11. Indemnification

You agree to indemnify and hold harmless Golden Heart Medical Supplies, Inc from any claims or liabilities arising from your use of our services or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Williamson County, Texas.

13. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.

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