Privacy Policy

Golden Heart Medical Supplies, Inc is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website goldenheartmedicalsupplies.com, use our services, or interact with us via text messaging.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping/billing address.
Health Information: If applicable, limited health-related data necessary for fulfilling medical supply orders.
Usage Data: IP address, browser type, pages visited, and time spent on our site.
Communication Data: Information you provide when contacting us, including via text messages.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your account or purchases
Improve our website and services
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

Service providers (e.g., payment processors, shipping companies)
Legal authorities when required by law
Other business partners, only with your consent

4. Text Messaging Policy

Your consent to receive text messages from Golden Heart Medical Supplies, Inc is optional and is not required for service. Text messages may be related to:

Order confirmations and updates
Customer service communications

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at 512-879-4155.

We do not share your mobile number with third parties for their marketing purposes. No mobile opt-in or text message consent will be shared with third parties or affiliates

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and assist in marketing efforts. You can manage cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data
Withdraw consent for marketing communications
File a complaint with a data protection authority

To exercise these rights, contact us at complaints@goldenheartms.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.